Returns & Exchanges
At Indestructible Shoes, we stand by the durability of our footwear and offer a 30-day return window for items in their original condition. If your gear doesn't meet your expectations or the fit isn't right, we are committed to making it right with a hassle-free exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the unworn shoes in their original packaging and include all tags and accessories to ensure a smooth inspection process.
Ship It Back
Print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our warehouse team verifies the condition of your return, we will process your refund or ship out your replacement pair within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing